Ensuring the virtual world matches the real world
OCTOPUZ offers Onsite Implementation Services to ensure the virtual world created within OCTOPUZ exactly matches your real world cell. Our Applications Engineering team begins by importing your CAD file, robot, and external axis into OCTOPUZ and runs calibration programs to test and confirm the accuracy of the virtual cell. Once the set up is complete, the team conducts onsite training at your facility so you can confidently navigate the software.
Watch this short video to learn about the information required by our team before deployment, as well as the process we follow for the implementation, setup, and testing.
Become a robot programming expert
As part of our commitment to our customers, we offer full training to ensure you are comfortable using OCTOPUZ to program complex robot applications. Training can be in person at your facility or by remotely via video tutorial.Request Training
Supporting your unique programming requirements
We’re working hard to extend the reach of OCTOPUZ software by supporting the most robot brands, components, and applications but we recognize that some businesses may have unique requirements. In these cases, our engineers will work with you to ensure our software can accommodate your specific needs.
Sometimes, timelines and resources can be limited. In these situations, OCTOPUZ offers contract programming services to assist you with all your unique programming needs. Contract Programming includes items such as:
- Robot cell modeling
- New component builds (e.g. robots, part and robot positioners, pallet stations, etc.)
- Error-free toolpath planning and programming for new parts (e.g. welding, milling, plasma cutting, trimming, grinding, etc.)
OCTOPUZ provides the premium capability of creating entire factory simulations and can support any Simulation Programming requirements. Simulation Programming can include:
- Full factory floor simulation as part of your Industry 4.0 change management process for a new automation design
- Robot integrator in need of a simulated representation of an automated work cell for an end customer
Support & Academy
Putting you on the right path to success
For any question, challenge, or issue you encounter in OCTOPUZ, our world class Support team is here to support you! The success of our users is our top priority.
We offer several methods of service and support communications, such as site visits, audio and video teleconference calls, email communication, community forums, and more.
The OCTOPUZ Academy is your source for all OCTOPUZ Robot Offline Programming Software courses, tutorials and knowledge materials. Designed for our maintenance customers and partners to learn to use and navigate the software as efficiently as possible, the OCTOPUZ Academy includes community posts, FAQs, and other opportunities for continuous learning.
If you would like to add maintenance to your license, please contact: customersuccess@OCTOPUZ.comVisit the Octopuz Academy